How polite is the office staff? How are our manners and are we sensitive to your needs?

Excellent

Good

Just OK

Needs Help

Is the clinic clean and comfortable? Are we keeping things clean to a high standard?

The clinic is spotless

The clinic is very clean

The clinic is adequately clean

Hire a new cleaning crew

How well is your healthcare provider taking care of your needs? Is he/she providing proper care and answering your questions?

Excellent Care

Good Care

Just OK

Needs Improvement

Are the clinic bills and statements easy to understand? If you have a balance after insurance, we mail bills to you.

Easy to understand

Difficult to understand

I do not read them

I have never received a bill

I started coming to GHA because:

Referred by friend/coworker

Referred by another physician

Found in phone book or on the internet

Random pick from insurance company list

Just random luck

I have used the Patient Portal web access and I think it is:

A great service

A good service

Just OK

Too hard to use

Too unreliable

What patient portal service?

I will come back to GHA because I like: (check all that apply)

Great Location

Great Front Office Staff

Great Nursing Staff

Randy Howard, MD

Scott Hande, MD

Karen Hande, DNP, ANP-BC

Misti Martinez, MSN, AGPCNP-BC

Clean Clinic

Easy to access

Email the doc and clinic is helpful

Comfortable waiting room

Comfortable exam room

People answer the phones

I just come for the magazines and free samples

You may provide your name and email address below, or you can choose to remain anonymous.

First Name

Last Name